【Special Tips】
This policy applies only to the products and services provided by Tongli Lakeview Hotel Co., Ltd. and its affiliates (hereinafter referred to as "we" or "Tongli Lakeview Hotel") and their extended functions (hereinafter referred to as "Tongli Lakeview Hotel Services"), including the Tongli Lakeview Hotel website, official account, video account, and various products and services provided to you in new forms as technology develops. If a product or service we provide has a separate privacy policy or special provisions in the corresponding legal statement, the privacy policy of that product will take precedence. Any content not covered by the privacy policy and user service agreement of that product or service shall be subject to the content of this policy. If the products or services of our affiliates use products or services provided by Tongli Lakeview Hotel but do not have an independent privacy policy, this privacy policy shall also apply to those products or services.

Please read the Tongli Lakeview Hotel Privacy Policy carefully (especially the bold content) and make sure you understand our rules for handling your personal information. If you have any questions during reading, please contact us through the contact information in the Tongli Lakeview Hotel Privacy Policy.

Introduction

Welcome to the website of Tongli Lakeview Hotel Co., Ltd. ("this website")!
This website is provided and controlled by Tongli Lakeview Hotel Co., Ltd. ("we" or "us"), whose registered address is No. 8, Chongben Road, Tongli Town, Wujiang District, Suzhou City, Jiangsu Province, People's Republic of China.
We attach great importance to the protection of user privacy and personal information. When you use our products and/or services, we may collect and use your relevant information. Through the Tongli Lakeview Hotel Privacy Policy ("this Privacy Policy"), we hope to explain to you how we collect, use, store, share and transfer this information when you use our products and/or services, as well as the methods we provide for you to access, update, delete and protect this information.
This Privacy Policy will help you understand the following:
1. What types of information do we collect about you?
2. How we use your information
3. How we share your information
4. Entrusted processing
5. How we protect your information
6. How long do we retain your information
7. Protection of Minors’ Personal Information
8. Notices and Revisions
9. Third-Party Links
10. Contact Us

Table of contents
1. What types of information do we collect about you?
2. How we use your information
3. How we share your information
4. Entrusted processing
5. How we protect your information
6. How long do we retain your information
7. Protection of Minors’ Personal Information
8. Notices and Revisions
9. Third-Party Links
10. Contact Us

1. What types of information do we collect about you ?
When you use this website, we may collect the following categories of information about you:

Information You Provide to Us.
We may collect personal information you provide to us. When you send us a message through the "Contact Us" page on this website, you will be asked to provide your personal identification and contact information, such as your name, email address, phone number, country, and city. You may also provide us with your employment information, such as your employer and job title. We may also obtain information about you through your communications with us, such as comments, questions, feedback, and other content you provide when using features on this website.

Information We Collect About You.
When you use this website, we may automatically collect some of your information. This information may include:
• Technical and device information. We may collect certain technical information about you and your device. This information may include, but is not limited to, your IP address, system time zone, system language, and other system or network identifying information.
• Action and behavior information. We automatically collect information generated when you visit this website and record your usage activities on this website, including how long you stay on this website, which parts of the website you visit, and what information you access.
• Cookies and similar technologies.This website may use "cookies" and other tracking technologies to store information provided by users of this website. Cookies are pieces of information sent by a web server to a user's browser. Cookies may include information such as user preferences, time spent on the website, and pages visited. We use this information to identify you and to customize and improve your experience on this website. You can manage the cookie settings on your device through the built-in functionality of most browsers. For example, you can set your browser to notify you when you receive a cookie, or you can choose to block cookies with your browser. However, please note that not accepting cookies may limit your use of certain features of this website. In addition, please note that this website currently cannot respond to "do not track" instructions issued by you.

Information we collect about you from third parties.
We may obtain personal information about your use and visits to the Website from third-party platforms and our service providers, such as the country where your system is located, the make and model of your device, what you are browsing, your browsing history, including other services you access to access our Website, search history, and click history.

2. How we use your information
We may use your information in the following ways:
Based on our legitimate interest in providing this website, we may use your information for the following purposes:
• Review your comments or questions and provide you with appropriate services;
• Enforce our terms and policies;
• Process and respond to your requests, inquiries, applications, complaints and feedback;
• Provide support and respond to your requests, feedback and inquiries;
• monitor, operate, maintain and administer the Website;
• Address and resolve technical issues and malfunctions with the Site;
• ensuring that this website operates effectively and efficiently;
• detect, prevent, or otherwise address security, fraud, or technical issues;
• Improve and enhance the functionality and performance of the Website and related services;
• To properly manage and administer our relationship with you;
• administer our business; and protect, enforce or defend our rights and interests (including our rights and interests in respect of breaches of our terms and conditions);
• Use based on academic research;
• Use based on social public interests and public health emergencies in accordance with laws and regulations.
We may use your information to fulfill our legal obligations and responsibilities. We may also process your information for other purposes disclosed to you, with your consent or as permitted by laws and regulations.

3. How we share your information
We may share your information with the following third parties:
Service Providers. We may share your information with third parties who provide services to us to operate and maintain this website, such as website hosting providers, development service providers, and cloud service providers.
Our Affiliates. To provide the Site, we may share your information with any member, subsidiary, or affiliate of our company for purposes including preventing illegal use and supporting users.
Law Enforcement and Competent Authorities. We may share your information with competent authorities, courts, third parties, and other agencies in response to a court order, subpoena, legal proceeding, regulatory request, or where the law permits or requires the provision of information, including where we reasonably believe it is necessary or appropriate to investigate, prevent, or take action regarding illegal activities, suspected fraud, or potential threats to the physical safety of any person.
Sale or Merger. We may disclose your information to any third party in the following circumstances:
• a third party that acquires or intends to acquire all or a portion of our assets or shares;
• A third party that is acquired in whole or in part by us.
• a third party that merges with us; or • a third party that succeeds all or part of our business,
In each of the above situations, the third party is legally obligated not to disclose or use your information without our authorization.

Please note that the information you voluntarily share or even publicly share when using our services may involve your or others' personal information, even sensitive personal information. Please carefully consider and decide before sharing.

4. Entrusted Processing
We may entrust authorized partners to process your personal information in order to provide you with corresponding products or services. However, we will only share your personal information for legitimate, lawful, necessary, specific, and clear purposes, and will only share personal information necessary to provide products or services. If our partners use your personal information for purposes not entrusted by us, they will separately obtain your consent.
Our partners include the following types:
Suppliers of technical services. We may provide your personal information to third parties that support our functions, including suppliers who provide us with infrastructure technology services, data analysis services, and data processing services.
Advertising and analytics service partners. We will comply with laws and regulations and common industry security technologies and entrust these partners to process information related to advertising delivery, reach, and effectiveness.
If we entrust our partners to process personal information, we will sign a data protection agreement with them and require them to process personal information in accordance with the agreement, this Privacy Policy and relevant laws and regulations.

5. How We Protect Your Information
We implement security measures in accordance with this Privacy Policy and have physical, electronic, and managerial procedures in place to safeguard and secure your information that we process. However, no data transmission over the internet is completely secure, and we cannot guarantee the absolute security of your information. All transmission of your information to us is at your own risk.

6. How long do we retain your information ? 

During your use of this website, your personal information will be retained for the period necessary to achieve the purposes described in this policy. This will also be determined in conjunction with any mandatory legal retention requirements. For example, the E-Commerce Law of the People's Republic of China requires that product and service information and transaction information be retained for no less than three years from the date of transaction completion. After the expiration of the retention period, we will delete your personal information or anonymize it in accordance with applicable laws.

We may also retain your information when we have other legitimate purposes; for example, when we are required to retain personal information by laws, regulations, mandatory requirements of administrative and judicial departments, contracts or similar obligations. We respect and attach great importance to your rights related to your personal information, including:
Right to access data. You have the right to ask us for confirmation as to whether we process your personal information and to request a copy of your personal information.
Right to rectification. If any personal information we collect about you is incomplete or inaccurate, you can ask us to correct or update that information.
Right to erasure. Under certain circumstances, you can request that we delete all or part of your personal information.
Withdrawal of consent. If our processing of your personal information is based on your consent, you have the right to withdraw your consent at any time. However, if your consent is withdrawn, you may not be able to use some features of the Website and our services.
You may contact us in accordance with Section 10 (Contact Us) of this Privacy Policy to exercise any of your rights. To protect your privacy, we may ask you to provide additional information to verify your identity before we process your request.

7. Protection of Minors’ Personal Information
Tongli Lakeview Hotel attaches great importance to the protection of minors' personal information. If you are under the age of 18, you must obtain your guardian's consent before using our products and/or services. Tongli Lakeview Hotel protects minors' personal information in accordance with relevant national laws and regulations.
We will not proactively collect personal information from minors directly. Where we collect personal information from minors with their guardian's consent, we will only use, share, transfer, or disclose this information when permitted by law, with the guardian's consent, or when necessary to protect the minor.

8. Notices and Revisions
We reserve the right to amend this Privacy Policy from time to time, at our sole discretion. We will notify you of any material changes to this Privacy Policy through a notice posted on this website, and such changes will apply only to information collected after the revised Privacy Policy becomes effective. Any revisions to this Privacy Policy will be effective immediately upon posting. We encourage you to review this Privacy Policy periodically to learn about changes to this Privacy Policy and how we are protecting your personal information.

9. Third-Party Links
This Privacy Policy does not apply to any other websites or platforms, unless the context indicates otherwise. Please note that this website may include links to other websites, platforms, or products whose privacy policies and practices differ from ours. These links are provided solely for your convenience and additional information and do not constitute an affiliation or sponsorship relationship between us and the third-party website, nor do they represent our endorsement of the information on the third-party website. If you provide your information to any of these third parties or interact with these third-party websites, we are not responsible for the collection and processing of your information by them.

10. Contact Us
If you have any questions about this privacy policy, please contact us through the official website.
Generally, we will respond within 15 days. If you are not satisfied with our response, especially if our handling of your personal information has infringed upon your legal rights and interests, you may also file a complaint or report to the cybersecurity and informatization, telecommunications, public security, and industrial and commercial regulatory authorities.
Appendix: Examples of Personal Information and Sensitive Personal Information (Personal information not collected by Tongli Lakeview Hotel websites, official accounts, or video accounts is for illustrative purposes only)
Personal information: refers to various information related to identified or identifiable natural persons recorded electronically or otherwise, excluding information that has been anonymized.
Sensitive personal information: personal information that, if leaked or used illegally, could easily lead to infringement of a natural person's personal dignity or endanger personal or property safety, including biometric information, religious beliefs, specific identity, medical health, financial accounts, whereabouts, and personal information of minors under the age of fourteen.
Device information: including device identification code (IMEI, IDFA, AndroidID, MAC, OAID, IMSI and other device-related information), application information (application crash information, notification switch status, application installation list and other application-related information), device parameters and system information (device type, device model, operating system and hardware-related information), device network environment information (IP address, WiFi information, base station information and other network-related information).